While recently wandering side streets of London and Paris, I noticed “the cloud” being offered in small storefronts alongside cafes offering baguettes and cappuccinos. The ubiquitous and trusting adoption of this intangible data-storage solution as organizations scramble to protect apparently sacred private information collected from the same individuals buying these cloud services is remarkable. Organizations are simultaneously tasked with addressing burgeoning costs of litigation and other consequences of excess data storage seemingly being alleviated by the cloud.
With the tsunamic rise in information growth in the past few years,[i] managing ever-increasing formats and sourcing has become increasingly difficult. The complexity has resulted in newly defined C-level participants (e.g., data officers, chief information officers, chief technology officers) tasked with putting electronic data in order. Riding a forceful wave of growth, they attempt to control what is defined as their domain, often putting out fires as data growth leads to potential liability in courts of law or through government-agency enforcement.